Communication and Conflict Resolution
Communication is a process that involves several parties that engage in a specialized kind of negotiation. Thinking of communication involves thinking of all factors that determine what kind of communication takes place and factors that affect it. Conflict resolution is among the issues that embrace communication.
Conflict is a tentative issue that may require one to do a careful analysis on the choice of words, mannerisms and what parties to be involved. This is because the way a conflict is handled can either reduce or aggravate the conflict. On the other hand communication is not constant. Though there may exist some standardized principles to communicate changes occur when different environments are involved (Tidwell 89).
In communication planning it is important to consider the age composition of the parties involved, their educational background, their culture, experiences and the issue at hand. Gender differences in communication style can play a major role in the process and outcome of conflict resolution sessions. The analysis of the audience and the parties involved is important especially where conference panels are on international and cross- cultural issues in dispute or conflict resolution. In addition it provides opportunities for discussion of the transferability of conflict resolution practices across societies (Avruch 81).
In resolving conflict, the best approaches to conflict resolution that are not only in terms of effectiveness but also suitability to the issue at hand should be selected. This is because different types of disputes require different approaches to conflict resolution. Individuals with significant skills and a good understanding of conflict resolution should be included in the panel. More so people who have experience in resolving conflict are preferred (Dana 36).
In conclusion communication and conflict resolution needs to consider the media involved. This is mainly because media play a major role in accelerating or reducing conflict. Effective methods to conflict resolution should be given the first priority. Lastly it is in the heart of successful conflict resolution where effective communication strategies live. This means that the techniques selected should be addressing the conflict issue (Mc Gillis 33).
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