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December 25, 2008

Communication & Organisation

The workforce in society today is different to the ones of the past, where different methods had been put into practice. Modern organisation today would need to address the diversity of people such as age, ethnicity, religion, gender and class and also the stress that would be evident in the workforce. The essay will look at the certain cases of diversity and causes of stress apparent in the organisation and how the post modern theories of management such as workplace democracy, and feminist theories have contributed to the organisation’s solution in dealing with the issues. Before delving into the post modern management theories and examples, the idea of stress and diversity will be analysed and how post-modern management can be an effective solution.

Pepper (1995) explains that in the workplace or at home, emotion of constantly being challenged. Tension may co-exist in a supervisor and subordinate position and conversation of confidential or personal matters may trigger emotions at work. Areas of conflict in the organisation can exist in the organisation itself, the department, boss, sub-cultural group, or individual colleagues. Emotions on betrayal, dedication, anger, disappointment, hate or jealousy can be provoked. With emotional behaviour, stress can also be a common factor in the workforce; it is also increasing in modern life. The result of stress can lead to a burnout, emotional and physical exhaustion, depersonalisation and lack of personal accomplishment. Common stressors are dealing with the workload, quantitive problems such as having too much work, staff shortage, and company downsizing. Alternatively the problem could be qualitative; the work is too demanding, unsuitable appointments, insufficient training, old equipment or poor instructions. (more…)

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