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Nature versus nurture, this statement causes quite a controversy, whether inherited genes or the environment influences and effects development of personality (our behavior, intelligence, and ability). Social scientists have struggled with this issue for centuries, whether our development is born (nature) or made (nurture). Some believe that it is strictly our genes; others believe it is the environment, and still others believe it is based on both, our genes and the environment. Either way, the debate continues on and will for centuries to come. There is still no clear conclusion to this debate and probably never will.

The nature side of this debate argues that a person development is based on what they are born with genetically. It is apparent that genes provide humans with their own physical equipment, our beginnings. (more…)

A time when outsourcing does not seem as a feasible solution is when the problem concerns technical support. Technical support is a major function of an organization and it holds a lot of importance. Technical support is one thing that must remain in control of the organization and not the outsourcing company. Technical support provides a major contribution to achieving competitive advantage.

“You have to look at the overall importance of offering quality technical support. When you’re talking about capacity and how much you can sell, you have to look not only at technical capacity, but also your customer service capacity. If you’re selling within your technical capacity but over your technical support capacity, you’re in for ruin. Outsourcing technical support is certainly an option, but it’s not something we would do.” (more…)